SHIPPING

Shipping currently within 4-7 working days depending on existing orders. Within the United Kingdom by Royal mail 1st class signed for. Within the EU: Internationally individual charges apply. Elvvium Botanic only accepts responsibility for domestic customs charges (UK side). Please specify if your order is a gift. Any queries or special shipping requests contact via Email.

TINCTURES

Any Tinctures ordered from outside of the UK - a version of equal quality and potency but containing very low alcohol or a no alcohol will be sent as per international shipping regulations.

RETURNS

We want you to be 100% happy with our products. If you have a concern or change of heart please email us within 72 hours of receiving the item and we will resolve the issue. If requesting a replacement product the purchaser is responsible for the return shipping cost and Elvvium Botanic for the additional shipping cost. Alternatively, a return can be arranged with a credit or a refund, in which case the purchaser is responsible for the return shipping cost and the refund will be processed upon return of the item. If queries at a later date still email and we will do our best to resolve the situation. If you have any questions about our products always contact before purchasing via Email.   

PAYMENT

We accept PayPal and upon request also bank transfer. Buyer Protection covers all purchases made via PayPal. Read Terms & Conditions at paypal.com

PRODUCT CAUTION

If pregnant always consult your midwife or GP/ doctor before using or consuming products containing essential oils or therapeutic herbs. 

Be aware if you have allergies and if taking medication or suffering from long term medical issues consult your GP/ doctor before using or consuming products containing essential oils or therapeutic herbs. 

The products sold by Elvvium Botanic do not intend to cure, treat or prevent any disease and do not substitute professional medical care and advice.